Privacy Policy
This page sets out what Palm Luxury Spa asks of you, why we ask, and what happens to it afterwards. The list is short by design — we take only what a booking actually requires.
What We Ask For
When you telephone us, message us on WhatsApp or send a booking request, we note your name, a contact number, the therapy you have chosen and the slot you would like. Anything you write to us — a question, a preference, a complaint — is kept so that we can answer it properly.
What We Do With It
Those details reserve your room, let us confirm the appointment, and let us reach you if a timing has to shift. From time to time we may tell you about an offer running at the spa. Nothing is used for a purpose unconnected with your visit.
Who Sees It
Only reception and management at our Vesu branch. We do not sell, rent or exchange guest details. Information leaves the spa solely where a service provider needs it to act for us, or where the law compels disclosure.
How It Is Kept
Booking records sit on devices and accounts that require a login. We apply sensible technical and organisational safeguards against loss, misuse and unauthorised access, and keep records only as long as they remain useful for service or accounting.
Cookies and Site Measurement
This website may set cookies and similar technologies to tell us which pages are opened and how visitors arrived. That helps us improve the site and gauge our advertising. You may block or clear cookies from your browser settings at any point; the pages will still work.
Under 18s
Our services are for adults. We do not knowingly gather information from anyone under eighteen. If you believe a minor has given us details, contact us and we will erase them.
Your Options
Ask us what we hold about you, ask for a correction, or ask to be removed from our records and contact lists entirely. Ring or message the number below and we will act on it within a reasonable period.
Revisions
Should our practices change, this page is revised to match. Continuing to use the website and our services after a revision means you accept the version then published.
Reach Us
Any question about this Privacy Policy, or about what we hold for you, goes straight to our front desk:
- Palm Luxury Spa
- Shop No U/27, Safal Square,
- Udhana - Magdalla Rd, Vesu,
- Surat, Gujarat 395007
- 📞 +91 99879 66569
- 🌐 https://palmluxuryspa.com/